Support Centre
Got a question about SuperKids, your account, or a lesson? We're a small, friendly team in Ahmedabad and we love helping families get the most out of learning.
Email Support
For product help, questions, or account issues, write to us at support@k5learn.com and we'll take it from there.
Response Time
We aim to reply within 24 hours on business days. Most queries are sorted on the very first reply.
Support Hours
Mon–Sat: 9:00 AM – 7:00 PM IST
Sunday: 10:00 AM – 4:00 PM IST
Quick Help Topics
A few things families ask us most often.
Account & Login
Trouble signing in or resetting your password? Email us from the address you registered with and we'll restore access quickly.
Billing & Plans
Questions about your subscription, renewals, or the 5-day money-back guarantee? We're happy to walk you through it.
Using the App
Need help setting up a child profile or finding the right level? Just ask — we'll point you in the right direction.
Still need a hand?
Send us a message and a real human from our team will get back to you.